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Frequently Asked Questions

General Questions

What exactly am I buying?

You’re purchasing a Premium Fine Art Print, professionally produced on archival-quality paper.

Each artwork is available in A4, A3, A2, A1, and 70×100 cm, with the option to add:

  • An ivory mount for a refined gallery finish
  • A black, white, or oak frame crafted to complement the artwork’s character

No downloads. No DIY printing. Just beautifully made art, delivered ready to elevate your space—or your client’s.

How are the prints made?

Each artwork is printed using the Giclée process using high-resolution, fade-resistant inks on super matt finish Hahnemüle Photorag.

The paper gives muted blacks with even colour reproduction, and excellent detail. The surface has minimal texture with a chalky smooth cotton feel which creates smooth colour gradients.

The result: rich depth, crisp detail, and a tactile quality that cheap prints simply can’t imitate.

Because art deserves craftsmanship.

Do the prints come ready to hang?

If you choose the framed option, yes.

Your print arrives professionally framed, sealed, and ready to hang straight out of the box.

If you choose the unframed print or print with mount only, you can pair it with your own frame if preferred.

What paper do you use?

We use 308gr Hahnemüle Photorag paper, chosen for its excellent color reproduction and longevity.

The super matt finish of Hahnemüle Photorag makes it one of the most popular papers amongst artists, illustrators & photographers alike.

The paper gives muted blacks with even colour reproduction, and excellent detail.

The surface has minimal texture with a chalky smooth cotton feel which creates smooth colour gradients. It has a delicate surface, so we recommend extra care when handling. Photorag is suitable for mounting but its cotton texture means edges can fray if not carefully handled.

It’s the kind of paper galleries trust — because we believe your walls deserve that level of care.

Sizing & Customization

What sizes are available?

All artworks with rectangular proportions are available in:

  • A4 (21 × 29.7 cm)
  • A3 (29.7 × 42 cm)
  • A2 (42 × 59.4 cm)
  • A1 (59.4 × 84.1 cm)
  • 70 × 100 cm (a bold, contemporary statement size)

Artworks with square proportions are available in:

  • 30 x 30 cm
  • 40 x 40 cm
  • 50 x 50 cm
What frame styles can I choose from?

You can select a handcrafted frame in:

  • Black – sleek, modern, architectural
  • White – clean, minimal, gallery-like
  • Oak – warm, natural, timeless
What is an ivory mount?

An ivory mount (also known as a mat board) adds breathing room around the artwork.

It enhances visual impact, protects the print, and gives the piece that refined, gallery-ready presence.

We add it in all frame options for a polished, elevated finish.

Do you offer custom sizes?

Yes. For designers, architects, and anyone with a non-standard wall space, we offer custom sizing and framing upon request.

Shipping & Delivery

Do you ship worldwide?

For now we ship only in the UAE but our aim is to expand internationally.

Fragile items deserve respect, so all prints and frames are packed with meticulous care.

How long does delivery take?

Delivery timelines vary by region, but most orders ship within 3–7 business days.

Framed prints may require a little extra time — good craftsmanship is never rushed.

How are framed prints packaged?

With precision and great care.

Frames are secured, corner-protected, wrapped, cushioned, and boxed to withstand the unpredictable journey between our studio and your wall.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Orders & Policies

Can I return or exchange my order?

If your print arrives damaged, we replace it immediately — no arguments, no hoops to jump through.

For change-of-mind returns, please see our Returns Policy (custom and framed pieces typically cannot be returned).

What if my print arrives damaged?

Contact us right away with a photo and we’ll send a replacement.

We stand behind our work, always.

Do you offer trade or bulk ordering?

Yes — designers, decorators, architects, and creative professionals are invited to join our Trade Program for:

  • Exclusive discounts
  • Priority production
  • Custom framing and sizing options
  • Project-based assistance

Your vision deserves an art partner, not just a supplier.

Can I request a custom commission?

Absolutely.

If you need artwork tailored to a specific palette, concept, or architectural space, we can create a piece that fits your vision flawlessly.